1. Our Returns Policy ensures a hassle-free experience for customers, allowing most new and unopened items to be returned within 14 days of delivery for a full refund. We cover return shipping costs if the return is due to our error, such as receiving an incorrect or defective item.
2. Upon receiving your returned package, refunds are processed promptly, typically within a few days to a week, depending on your bank's processing time. To initiate a return, simply email us your order number and the items you wish to return, keeping in mind that opened or used products, opened blind boxes, and items not in their original packaging cannot be accepted. For clothing returns due to fit, please ensure items are returned with tags and unused.
